Refund policy

Return and Exchange Policy

At Vístete de Fe, we work with the highest quality standards to offer you premium garments that elevate your style and spirit. Please read our policy carefully before completing your purchase.

No Returns

For hygiene, inventory control, and logistical reasons, taking into account that these are personalized products and to ensure that all our customers receive completely new garments that have not been previously worn, we do NOT accept returns or issue refunds under any circumstances.

Exchanges for Manufacturing Defects

The only exceptions we make are merchandise exchanges when the product received has a verifiable manufacturing defect. If this is your case, please follow these steps:

  • Notify us within no more than 24 hours after receiving your order.
  • The product must be in its original condition, completely unused, unwashed, free of perfume odors, and with all its original tags and packaging intact.
  • Contact us via WhatsApp or email at info@vistetedefe.es, sending clear photos showing the defect.

Once our quality team has received and assessed the case, if approved, we will exchange the product for an identical one in perfect condition. Shipping costs associated with exchanges for manufacturing defects will be covered by us.

Size and Color Selection

We recommend carefully reviewing your size and color selection in the cart before completing your order, as we do not offer exchanges due to selection errors (an incorrect size selected, changing your mind about the color, etc.) on the customer's part. Each product includes details to help you make the right decision.